Glow

Scan Old Photos Yourself or Send Them Away? An Honest Comparison

By The Glow Editors · September 26, 2026

Category: family-archive

Scan Old Photos Yourself or Send Them Away? An Honest Comparison

Deciding whether to scan old photos yourself or use a scanning service comes down to volume, condition, and how much of the process you want to be part of - here is an honest comparison to help you choose.

Key takeaways

  1. The problem Families with shoeboxes of photos stall because they cannot decide whether to scan at home or send everything away.

  2. Core insight Volume and format decide the method: prints suit DIY, while slides and large collections suit a professional service.

  3. Practical outcome Pick one box, choose a path for it, and scan the three most irreplaceable photos first.

The boxes are stacked in the hallway: three albums with cracked spines, a shoebox of loose prints, a tin of slides nobody has looked at in decades. You have promised the family you will get them all digitised, and now you are stuck on the first decision. Should you scan old photos yourself or use a scanning service? Both work. The right choice depends on how many photos you have, what condition they are in, and how much you want to be part of the process.

The short answer

If you have a few hundred prints and want to sort and label them as you go, scan them yourself. If you have thousands of prints, or lots of slides and negatives, a scanning service will usually get it done faster. Many families end up doing both: they send the bulk away and keep the most precious photos at home.

When scanning them yourself makes sense

Father and adult child at a kitchen table, father holding up an old photograph while laughing, flatbed scanner and shoebox of
  • The collection is manageable. A few hundred prints can be done over a few evenings with a phone scanning app or a flatbed scanner.

  • The originals are fragile or irreplaceable. The only photo of a great-grandparent, or a print that is already cracking, may be safer never leaving the house.

  • You want to sort while you scan. Handling each photo lets you set aside duplicates, group prints by decade and write captions straight away.

  • The stories come up as you go. Scanning next to a parent turns into a conversation. Imagine your father picking up a print mid-batch and saying, "That's the day we bought the first car." You would miss that if the box were in the post. Old photos can be powerful memory prompts - see how letters, clippings and photos get grandparents talking for ways to make the most of those moments.

The trade-off is time. Doing it yourself is slow, and quality depends on your light, your patience and your equipment. The step-by-step guide to scanning a shoebox of photos covers how to keep it moving.

When a scanning service makes sense

  • The volume is large. Thousands of prints can take months at home and a few weeks with a service.

  • You have slides, negatives or film. These need special equipment to scan well, which most homes don't have.

  • You want consistent quality. A good service scans everything at the same settings, which helps if you plan to make prints or films later.

  • Time is short. Before a move, a sale of the house or a family event, speed can matter more than anything else.

The trade-off is that your originals leave your hands, and you lose the chance to sort and remember as you go.

Questions to ask before you send originals away

Not every service works the same way. Before you post anything, ask:

  • Are all originals returned, and in the same order they were sent?

  • How are the photos packed, tracked and insured in both directions?

  • What resolution are prints and slides scanned at?

  • How are the files named and organised when they come back?

  • Do they keep copies of your images afterwards, and for how long?

  • Can you mark a few prints for extra care or a higher resolution?

Whatever you decide, keep a list of what you sent, and photograph the most precious prints with your phone first, so nothing is ever only in one place.

The middle path most families take

Send the bulk of the prints and all the slides to a service. Keep the handful of irreplaceable photos at home and scan those yourself. If you use Glow, you can scan those prints with your phone camera straight into your private family space, where relatives can add names and stories by guest link, and Glow can suggest who's who across photos without naming anyone on a guess.

Whichever you choose, do these three things

Whether you scan old photos yourself or use a scanning service matters less than starting. Pick one box this month, decide which path it takes, and set aside the three photos you would never risk losing. Those are the ones to scan first.

Frequently Asked Questions

What resolution do I actually need when scanning old photos?

For prints, 300 DPI - dots per inch, which controls sharpness - is enough for most everyday photos. For slides and negatives, aim for 4000 DPI, because the originals are small and you are enlarging them significantly. Higher is not always better: very high resolutions create enormous files that are harder to store and share.

Can I scan colour and black-and-white photos the same way?

Yes, most scanners and apps handle both without any setting changes. For black-and-white prints, scanning in colour (rather than greyscale) actually captures more tonal detail and gives you the option to convert later. You lose nothing by scanning everything in colour.

What happens if photos are stuck together or damaged?

Stop, and do not try to separate them yourself. Forcing stuck prints apart almost always causes tears. A professional scanning service has tools and experience for damaged originals; some conservators specialise in this. If only a few prints are affected, set them aside and ask a service to quote separately.

Is a smartphone camera good enough to scan old photos?

For a first pass, yes. Apps like Google PhotoScan reduce glare and stitch multiple shots together. The quality is usually sufficient for sharing and memory-keeping, though it falls short of a flatbed scanner for archival purposes. If you have time and a few hundred prints, a flatbed scanner gives noticeably sharper results.

How do I keep track of what a scanning service has received?

Before you post anything, photograph every print or sleeve on your phone and keep a numbered list of what is in each envelope or box. Write your name and a reference number on the outside of every package. When the originals come back, check them against your list before you do anything else.